Benefit Service Center

Our Benefit Service Center can be utilized to support all enrollment platforms. Our licensed Benefit Specialists can assist employees with any benefit related question and provide technical support. Employees have the opportunity to be educated on the entire benefit program offered by their employer. This hands on approach allows the employees to elect the benefits that best suit them and their families.

Key Features

Intelligent Routing and On-Screen Caller Info

Queue Call Back Option

Live Call Monitoring Capability

Staffed with Licensed Bilingual Benefit Specialists


Live Chat Feature

Screen Sharing

Online Scheduler

Call Recording


New Hire Benefit Education and Enrollment

Qualified Life Events

Claims Assistance

Beneficiary Updates


Real-Time Reporting

Open Enrollment Support

Password Reset

Communication of HR Initiatives

Enrollment Support

WorkPlace Solutions supports our clients by assisting employees with the education and enrollment of all benefit plans.

We have a nationwide team of licensed benefit specialists who are trained on case specifics and deliver a customized, consistent message to all employees. They serve as an extension of human resource departments by assisting employees in understanding their benefit options and empowering them to make educated decisions on each benefit based on their individual needs.

In addition to our wpsENROLL platform, the WPS team has utilized numerous enrollment platforms. Our extensive knowledge allows our team to navigate through each system efficiently. Our goal is to facilitate the enrollment process and allow employees to have a great enrollment experience. Since every customer is unique, WPS helps develop the best enrollment strategy to fit the culture and needs of our clients.

Multiple Enrollment Options

     Onsite Enrollment     

 Self-Serve Enrollment 

Telephonic Enrollment